JPMorgan Chase Banking RCSA Control Officer-AT in Brooklyn, New York
Investment Bank – RCSA Project Manager
Business & Department Background:
The Oversight & Control Office is responsible for oversight and governance of the CIB control environment including: development and delivery of an enterprise-wide framework to manage control-related processes; develop and manage the end-to-end process for identification, remediation and completion of control issues, including Risk Control Self-Assessment process (RCSA); maintain central repository of control-related data & MIS; Manage protocols, governance and tracking related to supervisory and regulator engagement and Develop and maintain operational risk policies and monitor effectiveness of control implementation.
The RCSA Global Project Manager will be responsible for managing the project to improve the RCSA process within Investment Banking. The project manager will document and manage to a detailed project plan, provide on-going metrics and status reports, identify and manage opportunities for standardization and escalate challenges as needed. Partnership with the Business Control Officers (BCOs), Regional Control Officers (RCOs) and the Core RCSA team is key. Responsibilities include:
Project manage the coordination and improvements to the Risk Control Self Assessment (RCSA) process across the CIB lines of business globally
Identify opportunities for standardization across the CIB lines of business
Create and manage the detailed implementation project plan, escalating as needed
Produce metrics and status reports reflecting progress
Partner and manage relationship with BCOs and RCOs within CIB to ensure progress
Gain an understanding of the Force application, the components of an RCSA and seek to become a subject matter assessment to provide guidance to BCOs, RCOs and line of business partners
Partner with Core RCSA team to provide input on standardization, training, guidelines and enhancements
Provide on-going communication to key stakeholders and ensure there are no communication gaps.
Qualification & Skills required:
Self starter who is able to work in a fast paced, results driven environment
Confident and have excellent communications skills as the role will have global exposure, accountability and responsibility.
Strong interpersonal skills, exceptional relationship building and influencing skills and ability to effectively partner with all levels of management across numerous teams to help drive the control agenda
Demonstrated superior problem solving and decision-making skills. The candidate must be able to identify issues, seek solutions and gain (near) consensus regarding outcome.
Proven experience in managing global implementation programs
Excellent multitasking and adaptable to shifting priorities
Ability to demonstrate personal initiative, ownership and accountability
Flexibility and capability of engaging across diverse functions, locations and businesses
Ability to liaise with Corporate and Technology teams
Experience with Control Self Assessments (CSAs) is required
Strong analytical skills with the ability to determine key messages from detailed data
Strong oral and written communication and presentation skills
Strong people and organizational skills
Ability to work independently and understand when to seek advice or guidance from peer or management
Excellent working knowledge of MS Excel and PowerPoint, Microsoft Project.
Familiarity with RCSA process and differences against CSA process
Familiarity with the Phoenix application
Audit, internal control or operational risk experience
JPMorgan Chase is an equal opportunity and affirmative action employer M/F/Disability/Veteran.
JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.