JPMorgan Chase Banking RCSA Control Officer-AT in Brooklyn, New York

Investment Bank – RCSA Project Manager

Business & Department Background:

The Oversight & Control Office is responsible for oversight and governance of the CIB control environment including: development and delivery of an enterprise-wide framework to manage control-related processes; develop and manage the end-to-end process for identification, remediation and completion of control issues, including Risk Control Self-Assessment process (RCSA); maintain central repository of control-related data & MIS; Manage protocols, governance and tracking related to supervisory and regulator engagement and Develop and maintain operational risk policies and monitor effectiveness of control implementation.

Job Description:

The RCSA Global Project Manager will be responsible for managing the project to improve the RCSA process within Investment Banking. The project manager will document and manage to a detailed project plan, provide on-going metrics and status reports, identify and manage opportunities for standardization and escalate challenges as needed. Partnership with the Business Control Officers (BCOs), Regional Control Officers (RCOs) and the Core RCSA team is key. Responsibilities include:

  • Project manage the coordination and improvements to the Risk Control Self Assessment (RCSA) process across the CIB lines of business globally

  • Identify opportunities for standardization across the CIB lines of business

  • Create and manage the detailed implementation project plan, escalating as needed

  • Produce metrics and status reports reflecting progress

  • Partner and manage relationship with BCOs and RCOs within CIB to ensure progress

  • Gain an understanding of the Force application, the components of an RCSA and seek to become a subject matter assessment to provide guidance to BCOs, RCOs and line of business partners

  • Partner with Core RCSA team to provide input on standardization, training, guidelines and enhancements

  • Provide on-going communication to key stakeholders and ensure there are no communication gaps.

Qualification & Skills required:


  • Self starter who is able to work in a fast paced, results driven environment

  • Confident and have excellent communications skills as the role will have global exposure, accountability and responsibility.

  • Strong interpersonal skills, exceptional relationship building and influencing skills and ability to effectively partner with all levels of management across numerous teams to help drive the control agenda

  • Demonstrated superior problem solving and decision-making skills. The candidate must be able to identify issues, seek solutions and gain (near) consensus regarding outcome.

  • Proven experience in managing global implementation programs

  • Excellent multitasking and adaptable to shifting priorities

  • Ability to demonstrate personal initiative, ownership and accountability

  • Flexibility and capability of engaging across diverse functions, locations and businesses

  • Ability to liaise with Corporate and Technology teams

  • Experience with Control Self Assessments (CSAs) is required

  • Strong analytical skills with the ability to determine key messages from detailed data

  • Strong oral and written communication and presentation skills

  • Strong people and organizational skills

  • Ability to work independently and understand when to seek advice or guidance from peer or management

  • Excellent working knowledge of MS Excel and PowerPoint, Microsoft Project.


  • Familiarity with RCSA process and differences against CSA process

  • Familiarity with the Phoenix application

  • Audit, internal control or operational risk experience

JPMorgan Chase is an equal opportunity and affirmative action employer M/F/Disability/Veteran.

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.