JPMorgan Chase Business Analyst in Dallas, Texas

Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $2.5 trillion and operations worldwide. Chase serves nearly half of America’s households with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Customers can choose how and where they want to bank: 5,300 branches, 16,000 ATMs, mobile, online and by phone. For more information, go to

Chase Merchant Services is the global payment processing business for JPMorgan Chase & Co. Merchant Services is the world’s leading merchant acquirer with over $1 trillion in annual transaction volume in 2016. ChaseNet is a customized closed-loop proprietary payments platform, and Chase Pay is the firm’s new digital wallet that makes mobile transactions simple, safe and rewarding. Merchant Services is a leading provider of payment, fraud and data security for companies large and small and capable of authorizing transactions in more than 130 currencies.

The responsibilities for the Business Analyst role will include, but is not be limited to, developing and maintaining business cases, producing scorecards and dashboards for Senior Leadership to track the overall performance of the multiple programs under the Terminal Conversion Team. This also includes measuring the success of the Pilots and Larger Program Roll outs with clear and transparent reporting, generate analysis of the project success in the line of statistical data across several areas of Commerce Solutions and its Operating areas.


  • Regular reporting to Commerce Solutions and CCB Leadership teams

  • Partner with CCB to leverage best practices and set standards and criteria for implementing effective reporting and success criteria.

  • Lead by example and set the Project team up for the successful execution and implementation of a client centric delivery.

  • Facilitate project reporting and implement Key Risk Indicators and Service Levels with the appropriate Internal and External Stakeholders.

  • Coordinate performance dashboard reporting and facilitate periodic leadership reviews.

  • Develop a repeatable process to support strategic partner conversion communications campaigns.

  • Bachelors degree or equivalent experience; MBA preferred

  • 2+ years of experience in the financial services market, as well as expertise in financial planning and analysis, operations management, data analysis, and/or project management

  • Strong financial analysis and planning skills including ability to develop and maintain business cases, project budgeting and run rate analysis

  • An outstanding ability to apply quantitative analytical approaches, communicate effectively (both verbally and written), and work well in cross-functional teams

  • Excellent end-to-end generalist problem solving skills, including developing logical, actionable recommendations

  • Strong interpersonal and communication skills

  • Ability to interact with colleagues at all levels and achieve goals via influence over resources not controlled

  • Define and support the agenda of CSo leadership team during a highly dynamic time in payments

  • Drive execution of business’ priorities and strategic initiatives

  • Influence others to pursue opportunities or implement a recommended course of action or accept recommendations/ideas

  • Proficient in Microsoft Office (Excel, Word, PowerPoint) SAS and SharePoint

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.