JPMorgan Chase CIB Ops - N.A. Cash Equities Associate- Client Service - Newark, DE in Newark, Delaware
NORTH AMERICA CASH EQUITY MIDDLE OFFICE DEPARTMENT DESCRIPTION:
JPMorgan Securities LLC offers security brokerage services providing investment products & services for institutional investors. JPMorgan’s North American Cash Equities Client Services is the primary point of contact for Institutional Asset Managers & Hedge Funds who execute trades with any of JPMorgan’s global equity trading desks. The team is responsible for monitoring the successful transmission of client trades from trade booking to settlement. The role requires daily interaction with Sales Traders, Clients, Service Providers and Operations Staff in order to maintain and improve client relationships and streamline processes.
Client Relationship Management:
Building strong relationships with our clients by delivering an industry leading client experience
Sharing industry knowledge for the purpose of improving mutual efficiencies
Effective / Professional communication
Attending meetings to share query metrics and discuss best practices
Controls Reports – Actively monitor and manage daily control reports to identify and resolve exchange and client side breaks.
Leverage analytics tool to identify & resolve outstanding risk
Understanding of global markets, associated settlement risks and nuances
Trade Processing – Monitor & resolve trade discrepancies and position break reports with corresponding internal/external parties. Perform root cause analysis to prevent future discrepancies and improve straight through processing “STP” capabilities.
Fails management including break resolution and trade repair
Reference Data maintenance
Learn & the equity trade lifecycle along with a solid understanding of the various applications involved
Rationalize KPIs and other metrics via analytics
Able to build and maintain positive client relationships
Strong analytical, technical & problem solving skills
Effective, adaptable, & professional communication / interpersonal skills
Strong attention to detail, quality & accuracy
Able to thrive in a high pressure, high volume, deadline driven environment
Proactive in identifying areas of opportunity for improvement
Open & receptive to feedback / coaching
Accountable / reliable / committed
minimum of 3 years financial industry experience required
Knowledge of securities industry and back office operations (e.g. maturities, equities, fixed income, custody services, etc.)
Ability to analyze a process and recommend ways to improve quality, control and efficiency
Educated to a Degree Level
JPMorgan Chase & Co . offers an exceptional benefits program and a highly competitive compensation package.
JPMorgan Chase is an equal opportunity and affirmative action employer M/F/Disability/Veteran.
JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.