JPMorgan Chase UAT Test Manager in Tampa, Florida

J.P. Morgan’s Corporate & Investment Bank is a global leader across banking, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

The role supports a multi-year, global strategic project, which is moving into its second year of development. Considered to be one of the Firms major strategic initiatives, the teams aligned to this project operate in a fast paced, dynamic, multi-threaded and deadline driven environment.

Key Responsibilities

  • Manages overall End to End Test delivery and operations across the UAT Test Teams

  • Overall End to End Test governance , charter & reporting

  • Preparation of Data and Environment strategies

  • Test escalation point for the UAT Test teams

  • Instilling standard processes, methodologies & tools across test phases

  • Manage test risks & issues, quality, planning and execution

  • Co-ordinate input from each of the UAT Test Managers to create an overall End to End Test Strategy

  • Responsible for reporting the overall Test engagement process

  • Manage the overall End to End test effort and deliverables

  • Review High Level Requirements for Test Planning

  • On-board Test Managers & Leads

  • Conduct incident review sessions

  • Provide Level 1 production support


  • Work directly with the Product Manager, Project Managers,and Operations Managers on the following:

  • Provide a joint view on the project status and resolve issues

  • Coordinate end to end testing with the UAT leads and cross impacted application teams to understand the scope of the project and commence test planning & preparation

  • Discuss, Monitor & Control Scope changes / Change Control

Key Skills

  • Operations, QA and/or UAT experience

  • Knowledge of payment processing

  • Strong understanding of testing processes and methodologies best practices

  • Strong Project management skills

  • Strong knowledge of testing phases, technologies and tools

  • Experience working across multiple systems/applications and multiple projects

Key Deliverables

  • End to End Test Strategy document

  • Daily status reporting

  • Test Project Schedule

  • Scope approval and deliverables tracker

Note: Standard hours for the position are 9AM to close (normally 7:00 PM), but can extend to later in the evening on high volume days and Fed extensions.

  • Series 99 required (obtained within 90 days of employment)

  • Six or more years experience in cash management, financial operations, or accounting environment.

  • Four or more years experience managing people and processes in financial operations in a fast-paced and deadline-oriented environment. Able to run a streamlined and controlled operation.

  • Solid product knowledge and understanding of settlement life cycle and trade flow including roles responsibilities of front, middle and back office areas.

  • Good understanding of the firm’s general ledger platforms and general accounting principles and best practices.

  • Previous experience managing a cross business project and solid understanding of project life cycle principles from both an operational and technical perspective.

  • Bachelor's and/or Master's degree in Finance, Business Administration or Accounting.

  • Previous experience performing work requiring attention to detail and adherence to strict rules, standards and daily deadlines.

  • Ability to handle multiple tasks within a deadline-oriented and fast-paced environment.

  • Strong organizational, time management and analytical skills required.

  • Excellent oral/written communication and interpersonal skills a must.

  • Strong leadership skills specifically the ability to drive change and process improvement within a team or organization.

  • Ability to solve complex problems independently and across teams.

  • Intermediate to advanced knowledge of Microsoft Excel is required.

  • Experience with JPMC systems such as BDAS, ADP Impact, SAP, TLM, OPICS, DTC, Napoli and FSD

  • Some experience in Regulatory Reporting

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.