JPMorgan Chase CCB Risk - Auto Finance - Collection & Recovery Risk Manager -Vice President in Wilmington, Delaware

JP Morgan Chase

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at .

Our Firmwide Risk Function

Our Firmwide Risk function is focused on cultivating a stronger, unified culture that embraces a sense of personal accountability for developing the highest corporate standards in governance and controls across the firm. Business priorities are built around the need to strengthen and guard the firm from the many risks we face, financial rigor, risk discipline, fostering a transparent culture and doing the right thing in every situation. We are equally focused on nurturing talent, respecting the diverse experiences that our team of Risk professionals bring and embracing an inclusive environment.

CCB Risk

Chase Consumer & Community Banking (CCB) serves consumers and small businesses with a broad range of financial services, including personal banking, small business banking and lending, mortgages, credit cards, payments, auto finance and investment advice. Consumer & Community Banking Risk Management partners with each CCB sub-line of business to identify, assess, prioritize and remediate risk. Types of risk that occur in consumer businesses include fraud, reputation, operational, credit, market and regulatory, among others

The Strategic Analytics Officer position will be responsible for the Collection Risk Analytics function for the auto The candidate will be responsible for the end-to-end management of complex analytic projects, including designing and developing segmentation strategies for auto and student collection management. The candidate will also assist with developing tests to determine the effectiveness of new ideas. Targeted strategies will be developed based on data analysis and testing to improve overall effectiveness of the recovery business. There is significant exposure to collection policy related projects, loss forecasting, risk oversight, and other key risk initiatives. The candidate will work across business areas such as Finance, Legal, Operations, and IT to offer strategic direction on collection risk strategies. The role needs to bring a good balance between business acumen and strong analytical skills to manage collection risk dynamics.


  • Work independently to successfully complete end to end process related to analytical tasks starting with problem identification, defining objectives, data discovery, synthesis and analysis of large & complex data points, formulating concise conclusions with actionable recommendations, and creating presentations to pitch findings and/or strategies.

  • Develop analytics and champion/challenger capabilities around various strategies to develop and maintain policies for collections.

  • Monitor delinquencies and loss trends to ensure stable and consistent portfolio performance.

  • Identify key risk drivers. Analytically segment portfolio along these factors. Assess concentrations, exposures and exception levels.

  • Actively participate and present in Risk Credit Committee meetings.

  • Work with Finance and Risk partners to offer guidance on loss forecasting.

  • Leverage Central modeling teams to build new scorecard and validate existing scoring models as it pertains to their use in collections strategies.

  • Work with Operations, IT, and Legal/Compliance partners to ensure that policy and strategy changes get implemented in a smooth and timely fashion.

  • Support efforts around the CCB Customer default risk resolution initiative in developing a function centric view.

  • 5+ years of relevant analytics/modeling experience, preferably in financial services industry.

  • Comfortable working with ambiguity and finding creative ways to enhance analytic capabilities while having a broad view of the business needs.

  • Experience utilizing SAS and SQL.

  • Strong communication and presentation skills.

  • Strong analytical, interpretive and problem solving skills with the ability to interpret large amounts of data, including interpretation of model results and its impact in both operational and financial areas.

  • Demonstrated excellent written and oral communication skills to clearly present analytical findings and make business recommendations via the use of Microsoft Word, Excel, and PowerPoint to all levels of the organization.

  • Ability to manage and prioritize multiple projects across cross-functional groups.

  • Evidence of strong initiative, productivity and teamwork.

  • BA Required

  • MBA / Masters degree in Mathematics, Statistics or related field preferred

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.