JPMorgan Chase Onboarding Vice President in Boston, Massachusetts

JPMorgan provides innovative custody, fund accounting and administration and securities services to the world's largest institutional investors, alternative asset managers and debt and equity issuers. JPMorgan's WSS leverages its scale and capabilities in more than 90 markets to help clients optimize efficiency, mitigate risk and enhance revenue through a broad range of investor services as well as securities clearance, collateral management and alternative investment services.

Position Summary

The Conversion Specialist Associate will provide direction & leadership to deliver a world class service to clients ensuring client satisfaction is achieved through the establishment of and adherence to policies and procedures as they relate to conversions and reconciliation of funds accounting and custody records as well as other related tasks. The manager will also be responsible for maintaining internal and external communications with all stakeholders.

Key Responsibilities

· Converting fund assets and books of record from various service providers

· Identifying, researching and resolving discrepancies of converted funds books and records to the client and various service providers

· Reconciling cash and asset variances between the core systems, the accounting system and to the external third party reports a daily basis and resolving discrepancies

· Rendering accurate and timely reconciliation of accounting statements in compliance with customer expectations and departmental standards with

· Reviewing transactions on a daily basis to ensure conformity to established policies and procedures

· Reconciling cash and asset variances between the core systems, the accounting system and to the external third party reports a daily basis and resolving discrepancies

· Reconciling income activity to external third party reports and ensuring that all discrepancies are resolved

· Communicating with service partners and clients to ensure the timely resolution of all inquiries both internally and externally

· Assisting with systems testing for any new releases or enhancements and maintaining a system of filing and account profiles to facilitate continuity at all times

· Participating in various projects as assigned

· Reviewing and controlling of the daily operation, ensuring adherence to procedures and controls and providing necessary data to senior management and clients

Supervising a team of X Conversion Specialists including senior Conversion Specialists and support positions including assigning responsibilities and ensuring an efficient work environment

· · Reviewing key areas of daily operations in order to ensure accuracy and compliance with procedures and controls

· Reviewing all daily and monthly reconciliation packages

· Ensuring the integrity and accuracy of fund records

· Ensuring the completeness and timeliness of reporting to clients, outside parties, and other internal departments


· Communicating all department information to the team through regular scheduled meetings and cascading the broader organizational goals to the team, ensuring that these are understood and embraced and are part of individual and team objectives

· Representing the Conversion Team with key stakeholders including fund management, the custodian, the transfer agent and all other related parties

· Interviewing, hiring and coordinating the training of new employees

· Coaching and developing staff including formal objective setting, performance reviews and providing ongoing and regular feedback

Skills & Experience

· Minimum 7-10 years of Mutual Fund and accounting experience with related conversion and project management experience

· Strong technical and reconciliation skills including accounting principles and theories

· BA/BS-Accounting oriented, MBA or CPA preferred

· Exceptional leadership and staff development skills with prior team management experience

· Proven ability to drive and deliver efficiencies through re-engineering and process improvements ensuring optimal productivity

· Ability to initiate and drive change

· Project and program management with a demonstrated track record of project delivery

· Proven ability to establish and review key metrics to measure workflow capacity, system efficiency and effectiveness of controls and serve as an escalation point

· Control focus with a thorough understanding of operational risk

· Excellent communication, influencing and negotiation skills with the ability to develop and maintain collaborative relationships both internally and with external clients

· Ability to anticipate issues and aggressively drive initiatives to achieve results

· Detailed knowledge of business processes and procedures as well as service and systems (including downstream impacts)

· Proven ability to operate effectively in a matrix organization with the ability to work under pressure and to tight timeframes

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.