JPMorgan Chase AWM Chief Data Office - Party & Account Program Manager in Brooklyn, New York

ASSET & WEALTH MANAGEMENT CHIEF DATA OFFICE – Program Manager

JP Morgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.3 trillion and operations in more than 60 countries. We serve millions of U.S. consumers and many of the world's most prominent corporate, institutional and government clients. We are a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management and private equity.

J.P. Morgan is a global leader in asset and wealth management services. With assets under supervision of $2.0 trillion and assets under management of $1.4 trillion, we are one of the largest asset and wealth managers in the world.

Overview

A critical priority for Asset Management is to ensure that high-quality data is available to run our business and meet our clients' needs. The Asset Management Chief Data Office at https://portal.jpmchase.net/sites/am/Global News/Pages/Dessa-Glasser-appointed-AM-Chief-Data-Officer.aspx (CDO) was established to define AM's data strategy and support for the core data used across AM and needed to run our business.

The Program Manager will be part of the Client & Account workstream which is focused on establishing a data strategy for client and account data as well as driving AM wide client & account related programs. The projects and programs will include efforts to develop and adopt golden sources of data across AM businesses, partner with technology and business stakeholders in reengineering platform functionality and operational processes. The Program Manager will collaborate with other project/program managers, business and data analysts, business SMEs, and technology teams to drive projects, ensuring clear priorities and completion of tasks, managing capacity, mitigating risks and overall leading the project to deliver on business benefits.

Roles and Responsibilities

  • Lead and deliver on Client & Account data projects and programs

  • Manage project/program scope and demand, understand and agree business priority

  • Lay out roadmaps, business cases and detailed project plans including key deliverables and dependencies

  • Track and manage risks, issues, key decisions and escalate as appropriate

  • Identify and actively manage key project/program dependencies

  • Estimate and manage project resourcing requirements, capacity and constraints

  • Lead working groups and project/program governing forums

  • Report and communicate on project deliverables, status, key issues, risks and open decisions as appropriate;

  • Measure progress against key project metrics

  • Collaborate across various Business, Operations, and Technology teams in managing and tracking project artefacts/deliverables e.g. use cases, business requirements, data flows, operating model designs, procedures etc…

Qualifications

  • 5 – 10 years of experience in the Finance industry with minimum of 5 years in a Program and/or Project Manager role

  • Highly developed skills in strategic planning, priority setting and alignment of project priorities with business strategy

  • Ability to break down complex problems and projects into manageable goals, and communicate accordingly

  • Understanding of data concepts, best practices and challenges associated with managing data

  • Outstanding partnership and relationship management skills, including the ability to negotiate between stakeholders across the organization to drive solutions and build consensus

  • Proficient with core MS Office suite (Excel, Word, PowerPoint); Advanced skills with standard PM tools (e.g.. MS Project); Familiarity with process-mapping tools (e.g. MS Visio, iGrafx, SmartDraw, etc.)

  • Solid understanding of the financial services industry and businesses (e.g., investment banking or asset management, operations, trading, and technology functions)

Desired Skills

  • Strong personal and professional integrity, and strong work ethics

  • Excellent communication, documentation, and presentation skills

  • Results oriented, willingness to commit to a direction and drive initiative to completion

  • Outstanding partnership and relationship management skills, including the ability to negotiate between stakeholders across the organization to drive solutions and build consensus

  • Ability to develop and maintain cooperative and constructive working relationships across various functions

  • Excellent analytical and reasoning skills; able to breakdown complex problems and projects into manageable pieces; comfortable suggesting and presenting solutions

  • Team-oriented and able to resolve conflicts, as necessary

  • Comfortable working in a large organization with a broad set of stakeholders across various functions (i.e. Technology, Operations, and Finance)

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.