JPMorgan Chase CIB F&BM Custody & Fund Services Operations Business Manager - Vice President in Brooklyn, New York

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at at .

The Corporate & Investment Bank (CIB) Finance and Business Management (F&BM) group provides financial advice to support the CIB’s business strategy and helps to ensure a sound control environment. Within F&BM, the four major areas of responsibility are: Business-aligned BMs (Business Managers), the CIB Controller, Support Staff CFO, and Planning and Analysis.

J.P. Morgan’s Corporate & Investment Bank is a global leader across banking, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. The Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

J.P. Morgan Custody & Fund Services - global leader with $22 trillion in assets under custody, provides Institutional investors access to markets worldwide for the settlement, safekeeping and asset servicing of securities, along with ancillary services such as Foreign Exchange and Liquidity Solutions. The CFS business is comprised of Custody, Accounting, Transfer Agency, Middle Office outsourcing, Foreign Exchange, and other activities related to servicing assets for traditional and alternative funds; it leverages its scale and capabilities in more than 100 markets to help clients optimize efficiency, mitigate risk and enhance revenue through a broad range of investor services as well as securities clearance, collateral management and alternative investment services.

The Global Head of Client Account Services Operations is looking for a high-performing VP to play a key role in the successful delivery and management of the CAS Operations Strategy.

The successful candidate will work closely with the Global Head of CAS Ops and her Executive Committee, providing project management expertise, data analysis and presentation support. Key requirements include:

  1. Leverageefficient tools and processes to deliver high quality, consistent andmeaningful business reporting, including strategic and other businessreviews

  2. Partner with Finance & Business Management to drivefinancial and headcount reporting for Client Account Services; prepareand maintain the business plan and to help drive financial performance

  3. Deliverbusiness management services across a range of responsibilities,including strategy execution, business planning and performancemonitoring, project delivery, corporate governance and risk management

  4. Own and drive the production of KPIs and MI that aid business decisions; conduct analysis to identify trends and thematics

  5. Review and constructively challenge financial performance and forecasts to improve accuracy and profitability

  6. Createand maintain a repository of materials that explain and promote ClientAccount Services organization to internal and external stakeholders

  7. Seekout opportunities to improve efficiency, standardise ways of workingand enhance the quality and depth of management information available toaid business decision making

  • Define project scope,targets and deliverables that support business goals incollaboration with management and stakeholders

  • Excellent client and stakeholder communication and management skills, including expectation and scope management

  • Abilityto process, organize, and analyze complex data and information,resulting in the synthesis of a root cause analysis or an optimalsolution approach, depending on the situation

  • Attention to detail and ability to assimilate fragmented facts into detailed statements

  • Abilityto produce documentation at all levels, client service andtechnical writing skills, coupled with a strong interest in furtherdeveloping and integrating systems knowledge with technologyskills

  • Experience with preparing various metrics related to projects or programs

  • Excellent time management skills

  • Self-starter,and results oriented, problem solver; ability to work well as ateam member, as well as independently with minimum supervision

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.