JPMorgan Chase CIB Securities Operations - Process Automation Project Manager - Associate in Brooklyn, New York

The CIB Securities Operations Process Automation & Workforce Transformation team is dedicated to the delivery of cutting edge tools to manage & measure our work and ensure a diverse workforce ready to adapt to change. The team has a global footprint that is made up of ex-consultants (internal and external to JP Morgan) and industry practitioners who bring to bear a unique mix of process re-engineering, functional expertise, technology delivery and consulting skills to effectively drive and deliver change across the organization.

Role Description:

The candidate joining our group will be expected to participate in high-impact strategic initiatives with senior leadership visibility. The engagement will focus on the front-to-back process reengineering of Securities Operations using Business Process Analytics (BPA) and design thinking methodology to achieve the following

  • Scalable analysis of processes, purposes and triggers;

  • Capturing all process steps, systems and effort using standard descriptions;

  • Scalable approach that supports agile;

  • Promote modular solutions in line with our strategic deliveries

  • Focus on action oriented solutions in partnership with our key stakeholders

You will be presented with opportunities to own or participate in individual work streams of specific business engagements; from assessment through articulation of recommendations and execution. You will also have the chance to work closely with other members of the team to continue to develop your strategic consulting, project management, analysis and presentation skills.

The role and responsibilities of Associate within the CIB Securities Operations Process Automation & Workforce Transformation Team will include the following:

  • Project Management – Solid understanding of Project Management principles and ability to deliver projects independently

  • Business Analysis – Ability to get into details and develop a fundamental understanding of a particular business, process implications and potential issues across work streams and across strategic/ legacy applications

  • Process Reengineering - Definition of future state business process to ensure consistency and gain maximum benefit from technology deliveries

  • Partnership – Partner with key business, operations, and project/technology representatives across regions in order to develop hypothesis and provide recommendation and strategic plans

  • Challenge the Status Quo – Review and develop impact analysis of technology delivery & process improvements to drive Operational efficiencies. Ability to influence direction using relevant data analysis

  • Leadership – Become a key leader in building and maintaining global relationships with stakeholder groups

  • Team Play – Facilitate/Participate in cross-stream activities to understand impact and dependencies

  • Governance – Participate in critical governance meetings such as Project Working Group meetings as well as compilation of project reporting

  • Multitasking – Manage individual tasks and certain business analysis to successful completion.

  • Manage Change – Ability to work in an ever changing environment and adapt quickly

  • Commercial Mindset – Ability to see opportunities for establishing Market Utilities or generation of revenue


  • In-depth knowledge of Investment Banking and multiple asset classes a plus

  • Degree educated with 5+ years banking experience in consulting, business management, product development or investment banking

  • Solid understanding of technology architecture and/or Operational Processes required

  • Leverage subject matter expertise in driving conversations and/or influencing decisions/direction with Business and Technology

  • Strong attention to detail and delivery track record

  • Strong partnership record and ability to build effective business relationships

  • Knowledge and application of successful business analysis tools and practices with practical experience a plus

  • Ability to troubleshoot and strong analytical skills required

  • Ability to organize, prioritize and manage personal work against competing demands

  • Effective change management skills. Ability to support & adopt within a changing environment.

  • Excellent communication, presentation (both oral and written) & influencing skills

  • Ability to work independently or work in group setting

  • Ability to develop and facilitate executive level presentations

  • Ability to understand and leverage systems/ tools quickly and efficiently

  • Excellent critical thinking, problem solving and decision making skills

  • Owns and contributes to activities both within and outside direct remit

  • Commercial mindset

This role provides an excellent platform to be involved in senior leadership transformation agenda across CIB Operations and Technology.

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.