JPMorgan Chase Process Improvement- Business Architecture Re-engineering in Brooklyn, New York

J.P. Morgan’s Corporate & Investment Bank (CIB) is a global leader across banking, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Department Description

CIB Business Architecture and Transformation is a dedicated team of project and client facing resources focused on large scale change initiatives to address Industry, Client and Business requirements across the Corporate & Investment Bank (CIB). The group provides a unique mix of project skills and product experience that are not tied to a specific business enabling it to provide a consistent, high-quality and responsive approach to the way we manage and execute change across the firm.


Within the Business Architecture and Re-engineering team, there is a new team focused on performing front-to-back reviews of each line of business and ‘horizontal’ functional reviews with the aim of reducing cost across Operations. The team will be expected to perform multiple reviews of different areas/functions throughout the year, going across the whole trade lifecycle from execution to settlement.

As a result of the cross-CIB efforts focused on streamlining both the Operations and Technology footprint, we are seeking a project manager/business analyst who will have responsibility for driving data analytics and recommendations for senior management.

This is one of the most important initiatives currently being undertaken across CIB and the successful candidate will join a high profile team at ground level.

Key Roles and Responsibilities

The successful applicant will be part of a global team delivering key aspects of the analysis and implementation phases interviewing senior management, detailing and understanding business functions and process flows, sourcing MIS, performing detailed data analysis, coming up with hypotheses and initiatives, agreeing implementation plans with the business and driving execution.

This will require working across multiple operational and technology groups internally, and partnering with our clients, as well as vendors and processing utilities.

Responsibilities include:

  • Working closely with global functions across J. P. Morgan and market partners to define the current process, system and organizational landscape and key pain points and opportunities

  • Eliciting and analyzing large quantities of data to identify trends and areas of opportunity to help support recommendations for cost efficiency

  • Development and documentation of front-to-back business process flows

  • Developing and supporting business cases and strategy for senior management

  • Effective communication of all change ensuring that the relevant business, operations and technology stakeholders are engaged and that all issues and risks are identified and escalated

  • 5-8 years of experience in a financial services, strategy/management consulting, operations or technology environment, with a strong focus in strategy, change management and project management

  • Previous experience of large strategic programs from an Investment Bank, Corporate Bank or Management Consultancy background desirable

  • Expertise in large scale data analysis; strong Excel skills a must

  • Effective presentation skills and advanced Powerpoint user

  • Strong background working in and around operations/technology/projects and industry protocols

  • Strong awareness of trade lifecycle, from pricing/trade capture through to settlement and accounting

  • Strong written and oral communication skills

  • Logical, structured approach to planning, problem solving and decision-making

  • Strong analytical, prioritisation and organisational skills

  • Strong risk and controls awareness

  • Ability to work under pressure and to fixed deadlines

  • Self-starter with ability to manage own workload and deliverables

  • Strong performer who consistently goes above and beyond expectations

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.