JPMorgan Chase Business Systems Analyst in Chicago, Illinois

As a Business Systems Analyst for the Customer Service & Implementations team, you will serve as a liaison between technical resources and the lines of business in order to define and ensure the successful delivery of system solutions for J.P. Morgan Chase's wholesale customer base (specifically for the Treasury and Security Services, Commercial and Business Banking lines of business). This position requires a strong background in system design and software development as well as a high level of expertise in business process reengineering and business modeling concepts.

The BSA is responsible for analyzing the business, operational, functional and non-functional requirements and for producing Functional Specification Documents related to those requirements. In addition, the BSA plays an integral role in supporting the Agile Project Management Methodology, and is responsible for creating stories based on functional requirements, creating and socializing acceptance criteria for the stories and for performing functional testing.

The ability to communicate effectively is critical as you will work closely with both with groups, business and technical teams to ensure that line of business goals and requirements are successfully met with technology solutions. The candidate must possess demonstrated partnership and collaboration skills as well as the ability to interface with both technology and business partners at all levels and across multiple organization.

Responsibilities include but are not limited to;

  • Translate business requirements into IT application impacts and business process impacts.

  • Develop and update functional use cases and conduct business process modelling to explain business requirements to development and QA teams.

  • Assist teams to ensure requirements are translated to test plans and implement new functionalities by running training sessions, demos and documentation development.

  • Provide shared support for customer on-boarding and product fulfillment applications.

  • Analyze, design, develop, test and deliver quality software products in a complex environment.

  • Supports the application's BAU and DEV/OPS processes and activities.

  • Identify areas for improvement and drive change through to completion.

  • Actively participate in a self-organized Scrum team where team members work together to determine who does what.

  • Through negotiation, team members resolve their challenges to deliver on their commitments.

  • Build less software - Learn and understand when to use services available from other teams.

  • “T-Shaped”/Broad skilled business systems analyst with deep skills in eliciting business requirements through JAD sessions, shadowing sessions, client interviews and business processes.

  • Ability to drive an idea or concept through a successful implementation.

  • Translate business requirements into IT application impacts and business process impacts.

  • Experience with Agile techniques such as specification by example, story map creation, activity diagramming, process flows, use cases, user story creation and functional specifications.

  • Collaborate with business partners and architects to find innovative technology solutions.

  • Experience in project management and testing such as creating and executing test scenarios and conditions.

  • Leadership - everyone is a leader mentality.

  • Self-starter and naturally curious, able to work in fast paced agile development environment.

  • Communication (written and verbal) skills to collaborate effectively across development teams.

  • Undergraduate degree in Computer Science or similar discipline.

  • 5-7 years of experience in systems development life-cycle.

  • 1-3 years, experience in Java, JavaScript and SQL techniques.

  • Strong problem solving and conflict- negotiation skills.

  • Ability to manage multiple projects simultaneously.

  • JIRA, Selenium, Fitnesse, Cucumber, Junit experience is a plus.

  • Understanding of Financial and Banking applications or related business experience a plus.

Our Corporate & Investment Bank relies on innovators like you to build and maintain the technology that helps us safely service the world’s important corporations, governments and institutions. You’ll develop solutions for a bank entrusted with holding $18 trillion of assets and $393 billion in deposits. CIB provides strategic advice, raises capital, manages risk, and extends liquidity in markets spanning over 100 countries around the world.

When you work at JPMorgan Chase & Co., you’re not just working at a global financial institution. You’re an integral part of one of the world’s biggest tech companies. In 14 technology hubs worldwide, our team of 40,000+ technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $9.5B+ annual investment in technology enables us to hire people to create innovative solutions that will not only transform the financial services industry, but also change the world.

At JPMorgan Chase & Co. we value the unique skills of every employee, and we’re building a technology organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation. If you’re looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.

@2017 JPMorgan Chase & Co. JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.