JPMorgan Chase Commercial Banking AML/KYC Procedure Analyst/Writer in Chicago, Illinois

The Commercial Banking AML/KYC Procedure Analyst/Writer is responsible for analyzing, writing, editing and managing of procedures for the Commercial Banking AML/KYC Program. The CB AML/KYC Program implements and sustains the firm wide Global KYC Standards. The AML/KYC program is a priority and this role is critical in contributing to the on-going support and success of the program. As the CB AML/KYC Procedure Analyst/Writer, you will partner closely with the other procedure analysts, subject matter experts and project teams within various KYC functions to ensure all procedure documentation is clear, concise, compliant and consistent.

The CB AML/KYC Procedure Analyst/Writer is also responsible for process mapping, managing the procedure library, performing an annual attestation of procedure documentation, and other projects, as assigned. The CB AML/KYC Procedure Analyst/Writer will report to the KYC Procedure Team Manager on the CB Regulatory Readiness team.

  • Core responsibilities of the position:

  • Responsible for the implementation and maintenance of KYC related procedures.

  • Analyze/Synthesize multiple documents and document procedures to support KYC policies.

  • Develop job aids and tools for all areas of KYC.

  • Adhere to the CB Regulatory Readiness process. Participate in project work streams to manage any procedure impacts.

  • Create PowerPoint/PitchPro presentations for presentation to key business partners.

  • Formulate observations and recommendations for process improvement, risk mitigation, and improved controls.

  • Facilitate communication and meetings with project teams and key business partners, and escalate challenges.

  • Facilitate reviews by management, testing and compliance to secure all approvals for procedures.

  • Work under tight deadlines to quickly document enhanced procedures that result from policy changes.

  • Establish working relationships and routinely interface with business stakeholders, technology, subject matter experts

  • (SMEs), compliance, or any other relevant party.

  • Cross-train to serve as a back-up writer for other procedure analysts in order to balance the team workload effectively


  • KYC experience is required

  • Procedures writing or other communications experience required

  • CDD system knowledge is a plus

  • CB KYC system knowledge is a plus

  • Strong business analytical skills to synthesize various regulatory documents

  • Experience developing job aids and learning tools

  • Ability to participate in cross-functional teams and interact with all levels of the organization

  • Adhere to deadlines; organize and prioritize work

  • Strong collaboration, facilitation, and conflict management skills

  • Excellent written, verbal, and interpersonal communication skills required

  • Strong attention to detail

  • Excellent organization skills

  • Flexible, with the ability to manage multiple and shifting priorities in a dynamic work environment

  • Strong team and consensus building skills

  • Self-motivated, results orientated & analytical ability

  • Ability to use various PC and Internet applications and tools to support the regulatory operations program

  • Proficient in MS Office applications, especially PowerPoint, Word and Excel

  • BA/BS degree or equivalent work experience preferred

  • Formal process mapping experience preferred

  • Commercial Banking experience preferred

  • Experience managing SharePoint a plus

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.