JPMorgan Chase Commercial Banking –Data Management Data Quality Lead in Chicago, Illinois

Vice President – CB Data Management Data Quality Lead

Commercial Banking (CB) serves more than 30,000 clients, including corporations, municipalities, financial institutions, and not-for-profit entities with annual revenues ranging from $20 million to $2 billion. Our Commercial Bankers serve these clients by operating in 14 of the 15 top U.S. major markets. Our professionals' industry knowledge and experience combined with our dedicated service model, comprehensive solutions, and local expertise to make us the #1 commercial bank in our retail branch footprint.

CB Data Management

The Data Management Group drives CB’s data management strategy and ongoing governance to provide common data as a foundation for integrated reporting across all CB business processes, standard discipline to define a consistent understanding of key CB data, accountable data owners and data/information strategists for key CB data, processes and metrics to support integrity of key CB data, and management oversight driving data quality programs.

The CB Data Management Data Quality Lead will assume a leadership role on the CB Data Management team and have responsibility for driving key elements of the CB Data Management agenda. The candidate must be passionate and committed to having an impact on the success of both Commercial Banking and Firmwide Data Management. This position will be responsible for leading the CB Data Analysis and Resolution Team (DART).

Responsibilities include:

  • Support a consistent and formal process to capture, assess, prioritize, and track Commercial Banking data quality issues across all sales management and cross functional groups.

  • Support a consistent and formal Commercial Banking data quality management process that aligns daily operational workflow of CB information owners and CB data stewards with the Firmwide Data Quality Framework for defining, monitoring and resolving data quality issues across the firm.

  • Support the Firmwide Data Quality Management Tool.

  • Provide CB Data Quality dashboards/ scorecards that align with Firmwide Data Quality reporting and consistently reports Data Quality issue identification, classification, measurement, resolution and reporting.

  • Monitor CB Data Quality issues to ensure all CB functional DART teams are efficiently tracking and controlling issues through the standard DQ lifecycle.

  • Monitor the adoption of CB Data Quality management standards within CB functional and sales management teams including the testing and profiling of data and data quality issue resolution.

  • Build relationships within Commercial Banking and across line of business partner groups to attain and sustain data quality.

  • Coordinate enhancements to Firmwide Data Quality tools and operating model to ensure efficient tracking, control of issues through lifecycle for Commercial Banking.

  • Understand the strategic challenges and responsibilities involved in Firmwide Data Management Program.

  • Support Commercial Banking’s alignment with Firmwide Data Management Program policies, standards and procedures.

  • Act as thought leader for developing new processes and operating models as the function evolves.


  • Bachelor degree required, Masters degree preferred

  • At least 5-10 years’ experience with business information architecture, program management and business process re-engineering is required

  • At least 5-10 years’ experience in banking; experience in a wholesale LOBs such as Commercial Banking, T&SS, or Investment Banking is strongly preferred

  • Advanced leadership skills with an emphasis on influencing others

  • Proven ability to formulate innovative ideas and gain buy-in from senior management in addition to a track record of execution/leadership in a challenging environment

  • Strong knowledge of business operational processes, data and technology platforms

  • Adept at managing and working on multiple, concurrent projects

  • Capable of leading a cross functional team through a complex project

  • Highly organized and self-directed individual, with strong interpersonal skills

  • Excellent written and verbal communications skills with a gift for being concise and accurate

  • Advanced-level ability expected in all MS Office tools (Excel, Pivot Tables, PowerPoint)

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.