JPMorgan Chase CCB Risk- Dealer Commercial Services, Wholesale Credit Risk Business Analyst, Associate in Columbus, Ohio

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at

The Business

Dealer Services (DS) is a Commercial Lending business within Auto Finance and specializes in lending to new car dealers in the US with sales ranging from small business to public auto dealerships. DS provides floorplan, real estate, acquisition and commercial loans, as well as treasury products. DS has sales teams throughout the country, four Underwriting offices, and two Operations offices. DS is one of the largest bank-owned floorplan lenders in the US, having relationships with more than 75% of all US franchised automotive dealers.

DS Risk Management

This position will be a part of the Risk Reporting & Analytics team. The DS Risk team is focused on identifying portfolio trends and assessing, prioritizing and remediating risks associated with the commercial auto portfolio. The DS Risk team provides support to the credit approval and credit maintenance functions, supports ad hoc and strategic projects within DS, the Wholesale Center of Excellence, and the Consumer and Community Banking line of business (CCB).

Job Description

Portfolio Analyzer (PA) is used in DS for financial statement spreading, analysis and financial covenant testing. The Wholesale Credit Risk Business Analyst is expected to be a subject matter expert in the PA system and spread policy and procedures. The Business Analyst will work extensively with various functional teams within DS and across CCB’s Wholesale Center of Excellence including bankers, underwriters and credit analysts. The Business Analyst is expected to provide timely support to these teams in responding to PA related inquiries, resolving issues and providing necessary training. The Analyst will also participate in projects as assigned.

The Business Analyst is expected to have a professional demeanour and strong communication skills as the role will also involve external interactions with the system vendor and DS customers.

The ideal candidate for this role will have a background in Credit Underwriting and/or DS spread procedures, knowledge of Portfolio Analyzer, strong communication skills and attention to detail.

Key Responsibilities

  • Primary point of contact for Portfolio Analyzer system related questions and support

  • Ensure accuracy of data within Portfolio Analyzer

  • Provide spread training to Credit Analysts, including quality review and error reporting

  • Assist with Electronic Statement Entry customer on-boarding and training and manage ESE reporting needs

  • Work with vendor on various system issues and enhancements

  • Provide on-going and ad hoc reporting & analysis

  • Provide support to Credit Underwriting team as directed by manager

  • Projects and project management as directed by manager

  • Communicate analysis, recommendations, and complex issues in a clear & concise manner

  • A minimum of 3 years’ experience preferably in risk management or business analysis.

  • MS Office proficiency with strong Excel skills; SQL experience a plus.

  • Strong written and communication skills with the ability to present information & clearly explain findings and recommendations to management

  • Attention to detail and strong organization skills

  • Knowledge of Portfolio Analyzer system preferred

  • Experience in Auto Finance, Underwriting or Commercial Lending industry desired

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.