JPMorgan Chase Client Onboarding Treasury Implementations Team Lead - Commercial Banking Client Onboarding - Dallas in Dallas, Texas

Client Onboarding Treasury Implementations Team Lead - Commercial Banking Client Onboarding

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the worlds most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. JPMorgan Chase & Co.is committed to providing a comprehensive set of benefits choices to meet different employee needs and lifestyles, which include choices such as Flexible Work Arrangements with periodic work from home and non-standard business hours, fully paid parental leave time, health care insurance and retirement benefits.

The Commercial Bank serves more than 30,000 clients, including corporations, municipalities, financial institutions, and not-for-profit entities with annual revenues generally ranging from $20 million to $2 billion. The Firm's broad platform positions the Commercial Bank to deliver extensive product capabilities - lending, treasury services, investment banking, and asset management - to meet our clients' domestic and international financial needs.

The Commercial Banking Client On-boarding (CBCO) Technical Implementations Group (TIM) is responsible for implementing TS Core Cash Management and Card products with a focus on integrating the clients’ payments and receivables systems with the bank’s processing systems through file-based transmissions. The role will lead a team of between 8 – 13 staff who are all Senior Implementation Project Managers (VP/603).

The CBCO is seeking an Implementation Manager who will oversee a product implementation team that covers domestic and international clients. The role will lead a team of experienced implementation manager and include setting team strategy, partnering with internal functions including sales, product and service, and continually improving the implementation processes and client experience.

Core Responsibilities:

Think and act strategically by defining and driving the direction of the business

  • Drive results by demonstrating a consistent track record factoring in adverse/risk control issues

  • Innovate by staying abreast of trends and best practices and factors into approach

  • Build relationships that promotes a client/customer centered organization

  • Delivers the firm through coordinated initiatives and processes in support of business plans

  • Communicate and leverage business knowledge and technical expertise to challenge assumptions and operating models

  • Partner and Influence shared purposes through trust and teamwork across businesses and functions

  • Manage performance through disciplined and integrated performance management and compensation processes

  • Demonstrate Values by promoting an inclusive work environment

  • Drive a Robust Risk/Control Environment by promoting strong controls

  • Demonstrate expected Risk/Control Behaviors through identification, escalation and remediation

Required Qualifications:

  • Undergraduate degree

  • At least 5 years of management experience

  • Proven team leadership and experience in coaching or mentoring other employees

  • Demonstrated ability to work in a team environment with the ability to manage conflict and mobilize internal resources

  • Excellent verbal and written communications skills

  • Strong presentation and negotiating skills

  • Strategic thinker

  • Experience in risk awareness and skills to develop and ensure quality program set ups

  • Excellent at developing and maintaining good working relationships with internal partners

Preferred Qualifications:

  • 3 years of more of Treasury Services or banking experience

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.