JPMorgan Chase CCB Risk-Digital Fraud Risk Management- Executive Director in New York, New York

JP Morgan Chase

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at .

Our Firmwide Risk Function :

Our Firmwide Risk function is focused on cultivating a stronger, unified culture that embraces a sense of personal accountability for developing the highest corporate standards in governance and controls across the firm. Business priorities are built around the need to strengthen and guard the firm from the many risks we face, financial rigor, risk discipline, fostering a transparent culture and doing the right thing in every situation. We are equally focused on nurturing talent, respecting the diverse experiences that our team of Risk professionals bring and embracing an inclusive environment

CCB Risk

Chase Consumer & Community Banking (CCB) serves consumers and small businesses with a broad range of financial services, including personal banking, small business banking and lending, mortgages, credit cards, payments, auto finance and investment advice. Consumer & Community Banking Risk Management partners with each CCB sub-line of business to identify, assess, prioritize and remediate risk. Types of risk that occur in consumer businesses include fraud, reputation, operational, credit, market and regulatory, among others.

The Role: The Real Time Payments Risk Director will be part of the Digital Risk/Fraud team in Consumer Banking Risk Management. The team is responsible for the development and implementation of risk initiatives. The Risk Manager will be responsible for managing risks and fraud losses in the online and mobile channels associated with the new Real Time Payments network affiliated with The Clearing House including:

  • Management of fraud prevention strategy associated with transactions processed on the Real Time Payments network including strategy cost-effectiveness, fraud net operating losses, attack monitoring, root cause analysis, corrective actions.

  • Owning the customer treatment strategy associated with mitigation of Real Time Payments

  • Interpret large amounts of complex data to formulate problem statement, concise conclusions regarding underlying risk dynamics, trends, and opportunities

  • Creation of reports and analysis on fraud events and trends for varying levels of audiences (junior staff to executive management)

  • Matrix managing junior staff

  • Work with product and development teams to design and execute risk controls for new and existing products in the online and mobile channel

  • Partner with data scientists to identify fraud attack patterns in a big data environment & develop/evolve statistical models

  • Provide subject matter expertise on strategy implementation/testing and initiatives related to the improvement of risk mitigation processes and infrastructure

  • Ability to work collaboratively with cross-functional partners to understand and address key business challenges

  • Identify key risk indicators and metrics, develop key metrics, enhance reporting, and identify new areas of analytic focus to better capture fraud.

  • Other duties as assigned


  • Preference given to candidates with a graduate degree.

  • Bachelor's degree in an analytic discipline (Economics, Mathematics, Operations Research, Statistics).


  • 7 years professional experience.

  • Prior experience mitigating fraud risk in a Faster Payments network environment or equivalent

  • Experience mitigating fraud associated with vulnerable populations (e.g. elder abuse)

  • Work experience in a large financial institution and/or online payment vendor is a plus


  • Demonstrated experience with risk-based authentication platforms and familiarity with applications of data derived from multiple digital sources for fraud prevention purposes

  • Demonstrated ability to work in a machine learning & big-data analytical based tools

  • Data analyses, financial analyses, designing & analyzing experiments, and building statistical model [MA1] and analytically derived decision trees.

  • Must have passion for data manipulation and deriving meaningful information from it.

  • Candidate must be able to execute against multiple deliverables with minimal guidance.

  • Ability to tell a compelling, data driven story to executive management with strong visualization skills

  • Attention to detail and strong organizational skills.

  • Good written and oral communication skills.

  • Ability to work in a large corporate environment, demonstrating a history of being effectively influence in a complex, matrixed organization.

  • Ability to work in a fast pace environment, and react to changes efficiently.

  • Must be able to take a balanced approached to solving business issues, carefully weighing tradeoffs between losses, revenue, overall profitability, and delivering an exceptional experience for Chase customers.

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.