JPMorgan Chase CIB F&BM Business Support Management - Associate in New York, New York

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at at .

The Corporate & Investment Bank (CIB) Finance and Business Management (F&BM) group provides financial advice to support the CIB’s business strategy and helps to ensure a sound control environment. Within F&BM, the four major areas of responsibility are: Business-aligned BMs (Business Managers), the CIB Controller, Support Staff CFO, and Planning and Analysis.

Department Description:

Business Support Management (BSM) is a CIB Finance & Business Management function focused on 3 principal stripes:

– Business Change Management (BCM)

– Assistant Management

– Expense Management

The Business Change Management (BCM) Team is responsible for control-focused activities in support of CIB businesses. This includes, but is not limited to, management of all on/off boarding and transfers for Markets, Investor Services, Research, and Risk.

Roles and Responsibilities:

This BCM position will support Markets – Sales & Trading. Candidate must be comfortable interacting with varying levels of senior management.

Responsibilities include the following:

  • Management of on/off boarding, transfers in/out process

  • Consecutive Leave tracking

  • Provision of technology hardware, applications & market data

  • Floor / Physical access (review and certification)

  • Project Management liaison (i.e. technology upgrades, facilityupgrades, summer intern onboarding)

  • Act as a conduit to CIB & Corporate Real Estate teams;maintenance of floor plans, move management, review of cost allocations / costcenters

  • Provide Business Continuity planning support (Call Trees andDisaster Recovery Site Testing)

  • Enforce a dynamic control/compliance environment and continuallymitigate risk in business processes

Additional job scope includes providing guidance and support and driving the agenda in the following areas:

  • Ensure that effective business and process controls aremaintained consistently across all businesses

  • Participate in and, at times, help lead strategicinitiatives and ad hoc projects within Business Support Management

  • 3-5 years of related experience

  • Strong oral and written communication skills

  • Independent problem solving skills

  • Customer service / Client facing experience is helpful

  • Ability to work under pressure, prioritize multipleassignments, and bring tasks to complete closure

  • Excellent relationship building skills with the abilityto listen well and influence others

  • A self-starter who is organized and consistently meetsdeliverables

  • Focus on Controls and mitigating Risk factors

  • Knowledge of Microsoft Office (Excel, Word, andPowerpoint)

  • Comfortable leading an initiative or playing a supportrole on the broader team

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.