JPMorgan Chase Global Real Estate - Development Team - Design Manager in New York, New York

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at .

The Global Real Estate (GRE) team consists of more than 400 employees, executing 13,000 capital projects per year globally totaling nearly $2 billion a year in design, construction and capital investment.

The Development Team-Design Manager, Executive Director will provide oversight and be accountable for The Design Management functions of specific Design & Construction projects in the Area.

Candidate must possess strong managerial skills and be familiar with all phases of Real Estate Project Management activities, including, but not limited to, program development, budgeting and estimating, planning and design, scheduling, knowledge of furniture systems, procurement of design and construction vendors, conflict resolution, cost negotiations, project implementation, oversight and Project close-out.

The candidate is to be a design expert in corporate interior design, including a good working knowledge of all related codes and regulations.

Candidate must also possess strong background in architectural design, including base building and interiors programming, design, working documents, furniture and finishes, detailing, and materials selection.

Candidate will be involved in managing incoming and outgoing drawings of the contracted third party vendors and product suppliers, review of test-fits, plans and construction documents and contribute to the successful implementation of alternative design strategies.

Candidate will be responsible for managing and coordinating the activities of the Project Design team members during the course of the Project through the conceptual planning, programming, engineering, construction, furniture procurement and installation, security systems, IT structured cabling, user occupancy and final Project close-out and turnover to JP Morgan Chase facilities in a timely, efficient and cost effective manner. Candidate will monitor design and construction activities to insure that all phases of the performance of the work is done in accordance with established standards, contractual agreements, and as expeditiously and economically as possible.

This position will execute Project requests relating to relocating staff, renovating and reconfiguring office space, replacement or upgrading building infrastructure and support systems. The Design Manager will work within a clear set of policies and procedures to execute the required tasks. This position may manage multiple projects in varying forms of completion at one time, and will manage multiple project management teams throughout the region, and candidate must be able to communicate with Senior Management and associates at all levels.


  • Develop, assemble, manage, maintain and publish:

  • Design guidelines

  • Materials/finishes guidelines

  • Furniture guidelines

  • Ergonomic furniture

  • Accessibility guidelines and policy

  • Support the development of migration and phasing plans, stack and block plans, test-fits and collection and analysis of data related to the user requirements.

  • Establish design related elements database for completed projects in order to capture trends in the utilization of key design components and product utilization. Based on findings, make recommendations to adjust workplace design guidelines in order to enhance efficiency and quality of the project designs.

  • Implement and communicate to project teams all approved recommendations.

  • Provide design support and guidance to project management by interfacing with the external design team to address and communicate design related issues.

  • Assist in defining and managing global interior project space planning metrics

  • Review and approve design documents at various stages of project development

  • Identify opportunities to maximize efficiencies, get the best out of consistencies of the workplace across all regions and identify cost avoidance opportunities.

  • Provide global support services for designs when necessary.

  • Keep up to date with emerging trends and insights with regards to workplace strategy, design and best practices.

  • Incorporate sustainability strategy and green building best practices into design and construction projects

  • Support the development of dashboard reporting, executive summaries, and monitor progress against plan

  • Other responsibilities include evaluating current and proposed workplace strategies, coordinating with internal partners to ensure that workplace solutions address changing business demands and align with workplace design and standards

  • Bachelor of Science Degree in Construction, Engineering, Architecture or Interior Design along with a successful track record of managing all phases of corporate interiors projects and leading multiple complex projects at the same time

  • 12+ years of work experience, working in Real Estate or Project Management strongly preferred

  • Direct experience in commercial architecture, interior design, workplace planning and programming, building construction, life safety and building codes and; 2-3 years of global corporate real estate and/or financial services experience preferred

  • AutoCAD and Building Information Modeling proficiency

  • Experience with the entire project lifecycle, through post-occupancy

  • Knowledge of building codes, standards and building structures

  • Strong understanding of system furniture and components

  • Excellent working knowledge of the commercial furniture industry and related supply chain.

  • Applied knowledge of and skills in utilizing AutoCAD software. Additional knowledge of Revit, Sketch-up, Visio, InDesign is preferred

  • Proficiency in Microsoft Office products (Word, Excel, PowerPoint and Project) and industry standard project management tools

  • Proficiency in utilizing Microsoft Products and Adobe Products, and a strong proficiency in compiling and presenting written project correspondence to executive leadership.

  • Exceptional oral & written communication skills and ability to present at an executive level

  • Proven fiscal accountability and responsibility on projects

  • Strong programming and space planning skills

  • Strong leadership, organization, communication and relationship management skills

  • Strong communication skills, and ability to work with clients at all levels of the organization

  • Must possess strong conflict management, communication, organizational and negotiating skills and be a self-starter to deliver an exceptional product

  • Ability to partner across business areas within JPMC to reach a common goal (both within Global Real Estate, as well as other JPMC partners – i.e. Global Technology Infrastructure group, etc)

  • Ability to provide excellent client service and assure project profitability

  • Exceptional time management skills and the ability / presence of mind to escalate issues when needed to the right audience

  • Maintain strong working relationships with internal colleagues and external sources who can provide effective support, counsel and guidance in GRE operational matters.

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.