JPMorgan Chase GMI - Americas Market Infrastructures Manager, Executive Director; New York City in New York, New York

GMI - Americas Market Infrastructures Manager - Executive Director, New York City

J.P. Morgan’s Global Market Infrastructures (GMI) is a group within the Chief Administration Office (CAO) within the Corporate Investment Bank (CIB). GMI is responsible for managing J.P. Morgan’s network of critical third party providers for cash and securities services for its proprietary and client activities in approximately 100 markets. These critical providers include Financial Market Infrastructures (Payment Systems, Central Counterparties, Securities Depositories and Check Clearing Systems) and Agent Banks (cash correspondent banks, partner banks and securities sub-custodians and clearing banks). The core responsibilities of GMI include Market and Infrastructure Management, Agent Performance Management, Network Client Consulting and Information Management and Delivery. The global team is located in Hong Kong, Singapore, Bournemouth (UK), London and New York to provide coverage of markets and selected clients. While the team resides within CIB, it supports all J.P. Morgan lines of business.

The Market Infrastructures and Management (MIM) team work closely with the lines of business within the CIB to ensure the business objectives are met and the supply base meet the needs of the Firm and its clients.

The Americas team is responsible for the procurement, management and oversight of the various aspects of the Firm’s membership and relationship with FMIs and Agent Banks in the Americas and Caribbean. It ensures the Firm meets the Third Party Oversight (TPO) requirements, assesses the underlying risks, meets all regulatory requirements, and manages the spend. The MIM team is also responsible to understand the markets covered, track and evaluate market developments, lead and participate in market or industry discussions to represent the interests of the various businesses and their clients. Where we are represented on the board of FMIs or FMI committees, we act as coordinator across the businesses, briefing the relevant JPM parties involved and fostering strategic discussions to represent the interests of the Firm and its clients.

The MIM team works closely with the GMI Network Service Delivery (NSD) team in the areas of performance management, regulatory reporting and audit, and with the GMI Network Client Consulting (NCC) team for communicating the market information to the businesses and their clients. Outside of GMI, the team must develop and strengthen relationships with key line of business heads, legal, credit, banking and risk teams throughout J. P. Morgan.

This role represents a unique opportunity to interact with key market participants throughout the region, get a strong exposure to multiple and diverse business groups and senior managers within J.P. Morgan, within and across regions, and gaining a global view of businesses and market developments

Role and Responsibilities:

  • Team lead for the WHEM MIM team covering the Americas and Caribbean Markets

  • Managing 5-6 people but likely to expand (build out envisioned to include addition of junior resources)

  • Responsible for managing relationships with key North America-based multi-market/large providers

  • Covers range of FMI types – Agents, CSDs, CCPs, Payment Systems

  • Regular interactions with businesses and the CAO team in region, global interactions where required across businesses, GMI, CAO

  • Regular senior level interactions with JPM providers throughout the region


  • Continue to build the team into a high performing team and build out its identity

  • Ensure strong coordination across MIM and NCC teams in the region

  • Create stronger links across GMI and across LOBs (Markets, Clearing, Prime, TS, CFS, Corporate Banking, AWM, CIO, Credit, Legal, Commercial Bank, Consumer & Retail Bank) in the region

  • Manage the evolution of the team into a more commercially-oriented, information-driven organization

  • Grow and develop skill set and knowledge across the team

  • Represent Americas MIM team in global interactions


  • Proven securities / Cash management / FX experience in the financial services industry

  • Network Management, client or vendor relationship management, or buying experience is preferable but not required.

  • Strong people management skills

  • Strong relationship management, influencing and negotiation skills

  • Strong communication (verbal and written), analytical skills

  • Strong project management and delivery skills

  • Strong skills in the areas of Risk Management, Compliance and Oversight and Control

  • Self-motivator with a strong ability to work across the global GMI team, across the Firm, developing partnerships with the LOBs that we support and the functional areas that we leverage

  • Attention to detail combined with an ability to absorb a large amount of information and develop a strategic approach

  • Spanish and/or Portuguese language skills would be a plus

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.