JPMorgan Chase Property Data & Systems Lead Associate - Global Real Estate Infrastructure in Phoenix, Arizona

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at http://www.jpmorganchase.com/ .

JPMorgan Chase Global Real Estate Infrastructure requires a leader for our core property data application and associated functions. This position plays a critical role supporting not only Global Real Estate, but all lines of business across the firm as they view their real estate occupancy and cost allocation information.

Global Real Estate (GRE) manages the firm's real estate assets and investments and partners with the lines of business to proactively address their real estate needs.

GRE Infrastructure supports the system of record for key JPMC property information globally, including space, property, floor plan and real estate allocation detail.

GRE Infrastructure is recruiting for a Property Data and Systems lead. This role manages the core system as well as processes and controls that collect, structure, calculate, and publish JPMC workforce, GRE portfolio, and other relevant corporate data needed to deliver GRE portfolio occupancy. This lead also interfaces with other GRE teams to ensure the accuracy of supply data, including property, space, occupancy and allocation updates; functional partners across GRE; and technology to drive process and application enhancements.

Role Responsibilities include, but are not limited to:

  • Develop business and functional requirements for new system capabilities and enhancements that will be used by software implementation teams.

  • Oversight of design, maintenance, delivery, analysis and continuity of daily quality control measures for all data sources including data feeds, reporting, and other deliverables.

  • Interface with Enterprise Technology to propose, design, evaluate downstream impact, manage and prioritize System of Record enhancements.

  • Perform UAT, regression, and off-hours smoke testing of all System of Record technology enhancement implementations.

  • Responsible for scheduling, delivery, and data processing issue resolution of all occupancy expense allocations per established expense methodology guidelines.

  • Support monthly system reconciliation of general ledger to occupancy data.

  • Act as Single Point of Contact (SPOC) for GRE Finance, Human Resources (HR), Vendor Management Office (VMO) for data flow, reporting, and monthly occupancy expense inquiries.

  • Support documentation of process flows, data governance, policy, and process & procedure, and ensure adherence with regular risk assessments.

  • Host or attend regular or ad-hoc meetings with business partners to present issues, impacts, prospective changes or communication.

  • 5-7 years in Operations or Technology leadership roles.

  • Experience with real estate property, occupancy and allocations management and data. Familiarity with CAFM and Space Management tools (e.g. Tririga, Serraview) preferred.

  • Advanced knowledge of MS Access.

  • Knowledge of SAP or similar enterprise systems preferred.

  • Experience in developing documentation, planning, and management for all steps of system version release development.

  • Strong team player and interpersonal skills; demonstrable experience managing cross-functional and in-group relationships.

  • Clear, efficient, personable, and effective communication skills that create trouble-shooting results in time-sensitive situations.

  • Development and maintenance of documentation and controls needed to maintain a well-controlled, auditable environment.

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.