JPMorgan Chase Automation Platform Engineer, Associate in Plano, Texas

Do you like to engineer large scale mission critical solutions that are Always On? Do you like to contribute where cutting edge software development, global scale system architecture and enterprise systems administration intersect? Are you curious about how things break, so that you can eliminate these failure modes? Are you driven to eliminate toil by designing/adopting better tools and automation techniques? If so, we would love to have you in our Production Engineering team.

Our Production Engineers have a full understanding of the hardware and software architecture of the applications within the end to end business flow and are responsible for guiding/implementing operational technologies in next gen solutions while driving down current technical debt. Working in an Agile DevOps model with Architecture, Operations, Application Development and Infrastructure engineers, they pro-actively develop reusable patterns/solutions that enhance the health and performance of our global platforms, and identify/solve chronic technical issues. They ensure that the developed solutions address non-functional requirements including:

  • Performance and Interoperability Requirements

  • Application scalability/Capacity Management

  • Standards, best practices and Compensating Controls

  • Solution designs that are fit for purpos

  • Logging, monitoring, intelligent alerting, self-healing

  • High Availability, Disaster Recovery, Sustained Resiliency

  • Service and Operational Level Agreements

  • Application Knowledge Support Artifacts, etc.

As a member of our Software Engineering Group you will dive head-first into creating innovative solutions that advance businesses and careers. You’ll join an inspiring and curious team of technologists dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. You’ll be tasked with keeping the team and other key stakeholders up to speed on the progress of what’s being developed. Coming in with an understanding of the importance of end-to-end software development-such as Agile frameworks-is key. And best of all, you’ll be working with and sharing ideas, information and innovation with our global team of technologists from all over the world.

Our Consumer & Community Banking Group depends on innovators like you to serve nearly 66 million consumers and over 4 million small businesses, municipalities and non-profits. You’ll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers.

This role requires a wide variety of strengths and capabilities, including:

  • BS degree in Computer Science, Computer Engineering or similar technical field of study/equivalent experience.

  • Systematic, fact based decision making and problem solving.

  • Strong curiosity and bias for pro-active planning, action, ownership, learning and continuous improvement.

  • Strong inter-personal skills and ability to cultivate relationships with all internal/external stakeholders, promoting diversity of perspectives, ideas and cultures.

  • Ability to clearly articulate ideas, problem/solution/business value descriptions that can be understood by a broad audience in a time sensitive environment.

  • 5+ years of software engineer experience and/or site reliability engineering in one of the following languages: C, C++, Java J2EE technology stack and web technologies /, Python, Go, Perl, Ruby or shell scripting (Unix/Linux)

  • 3+ years’ experience in two or more of the following areas (encourage applying to this role if you have good core experience in at least 2 areas):

  • Hand-on experience with cloud-based applications, technologies and tools, deployment, monitoring and operations, such as Kubernetes, Prometheus, FluentD, Slack, Elasticsearch, Grafana, Kibana, etc.

  • Relational and NoSQL databases; developing and managing operations leveraging key event streaming, messaging and DB services such as Cassandra, MQ/JMS/Kafka,Aurora, RDS, Cloud SQL, BigTable, DynamoDB, MongoDB, Cloud Spanner, Kinesis, Cloud Pub/Sub, etc.

  • Networking (Security, Load Balancing, Network Routing Protocols, etc.)

  • Developing monitoring tools and log analysis tools to manage operations

  • Experience utilizing DevOps Automation concepts and tools (Jenkins, Ansible, Chef, Python, etc.)

  • Managing and/or influencing infrastructure services to ensure application service uptime and user experience

  • Machine Learning

  • Data structures and algorithms

  • Additional pluses:

  • Full life cycle experience within an Agile framework

  • Mission critical systems experience in a globally distributed framework

  • Best practices in infrastructure and application logging, monitoring, intelligent alerting, and automated self-healing

  • Experience with DevOps model and tools

  • Experience with Site Reliability Engineering

  • Experience with Chaos Engineering

When you work at JPMorgan Chase & Company, you're not just working at a global financial institution. You're an integral part of one of the world's biggest tech companies. In 14 technology hubs worldwide, our team of 40,000 technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $9.5B+ annual investment in technology enables us to hire people to create innovative solutions that will not only transform the financial services industry, but also change the world.

At JPMorgan Chase & Company we value the unique skills of every employee, and we're building a technology organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation. If you're looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies around the world, we want to meet you.

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.