JPMorgan Chase Corporate - Tech Operational Risk - Communication Specialist - Associate in Plano, Texas

JPMorgan Chase is a leading global financial services firm with assets of $2.5 trillion and operations in more than 60 countries. The firm is a leader in investment banking, commercial banking, financial services for small business and consumers, financial transaction processing, asset management and private equity.

The Cyber and Technology Operational Risk Office is a firm-wide group within Risk with oversight responsibility for the implementation of the JPMC Operational Risk Management Framework (ORMF) for Global Technology. The Technology ORO provides an independent view of Technology & Cyber risk to the firm’s management and Board of Directors. Tech ORO requires an Associate to join the Business Management and Communications team.

Key Responsibilities:

  • Translate complex, technical concepts and analytical results into clear and concise executive level communications: presentations, emails, reports, speaker notes, etc

  • Understand business priorities and work with team to manage special projects, articulate strategies, and develop meaningful and consistent messaging

  • Support end-to-end management of Executive Management, control committee, and Board of Directors reporting

  • Develop and drive critical internal presentations for the Cyber and Technology Operational Risk Officers to C-level management, and the firm, ensuring timely and accurate delivery

  • Develop and enhance reporting to Firm-level operational risk and control-related governing bodies

  • Development and management of team internal communications, including documentation of internal processes, standards, and procedures; provide editorial / advisory services for other documentation (e.g. Significant Event Reviews, Control Committee presentations) on an as-needed basis, across the Cyber and Technology ORO team

  • Provide ad hoc analytics related to technology operational risk to support Operational Risk Officers and Executives, as appropriate

Skills Required

  • 3-5 years’ experience working in financial services; exposure to Technology, Operational Risk, or other controls related area helpful

  • Prior experience developing executive management and C-level presentations required

  • Ability to quickly and effectively summarize complex information in clear and concise language, charts, and graphics

  • Strong quantitative and qualitative analytical skills; experience in collecting, analyzing, and synthesizing data from multiple sources; ability to work with detail without losing sight of “the big picture”

  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint and Visio)

  • Self-starter with strong organizational, project management, and multi-tasking skills and desire to learn continuously

  • Must be comfortable with changing and competing priorities and be able to deliver across multiple projects and demands

  • Excellent interpersonal and collaborative skills with the ability to interact, influence, negotiate and communicate effectively with diverse personalities across all levels of the organization

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.