JPMorgan Chase MD, General Manager-Jaguar Land Rover Financial Group in Ramsey, New Jersey

Chase Auto:

The Chase Auto business offers consumers car loans and leases through more than 12,000 auto dealerships across the country. Chase Auto is comprised of three businesses: Dealer Services Business that offers retail loans to consumers through Dealers, and provides banking and commercial lending to Dealers; Partnerships Business that offers leases and loans to consumers as a Captive Finance arm of four major Auto manufacturers; Direct Auto Business that offers loans directly to consumers through online and bank channels.

The Role:

We are currently seeking a General Manager for the Jaguar Land Rover Financial Group (JLRFG) business. The JLRFG business is one of the four Captive Finance businesses that make up Chase Auto’s Partnerships business. As a General Manager, this individual will work directly with Jaguar Land Rover’s (JLR) North America executive team to develop various programs and strategies that drive both JLR and JLRFG’s core objectives. The GM will oversee JLRFG’s P&L, and be responsible for delivering profit and return targets. The GM will manage the strategic partnership with JLR, run day to day operations, be directly responsible for a team of field sales staff, and underwriting staff, both dedicated to the JLRFG business. The GM will interface with key functions within Chase Auto and the Partnerships business, to deliver on business goals and objectives. As General Manager for a strategically important partnership, this person will serve as a key leader within the Chase Auto business.

Core responsibilities include:

  1. Full P & L responsibility for the JLRFG business. Ensure that portfolio performs within established risk appetite of the business.

  2. Maintain strong relationships and regular communication with JLR NA C-suite, and key executives in the UK.

  3. Build and maintain a strong Captive Culture within the organization to ensure that dealers and customers believe that they are working with a top notch Captive finance arm of a manufacturer.

  4. Lead a team of field sales organization that provides best in class service to JLR dealers across the country. Ensure that the team aligns with JLR’s field team appropriately.

  5. Lead the underwriting team to provide top notch dealer support, maintain SLA’s, and ensure that leases and loans booked fall within established risk parameters.

  6. Lead a support staff that works with JLR and Chase Auto functions on developing programs, pricing initiatives, and marketing initiatives.

  7. Interface effectively within Chase Auto with various functional areas that support the JLRFG business to ensure that programs and initiatives are prioritized effectively, and delivered on time.

  8. Work closely with the marketing group to deliver marketing programs, and the “Power of Chase” to the JLR relationship.

  9. Ensure that the business unit follows established policies and procedures, and has sound Controls in place.

Q ualifications:

  • Demonstrated experience in client relationship management, and regular interaction at senior levels of an organization.

  • Demonstrated strategic thinking and execution skills, with stong analytics and quantitative skills

  • Proven ability to lead and build high performing teams.

  • 10+ years in a consumer lending business.

  • 7+ years of experience successfully managing a Consumer Lending P&L organization, or leading a function

  • Proven organizational management & leadership skills

  • Demonstrates high-touch, consultative, collaborative, and strong influencing skills

  • An undergraduate degree from an accredited college/university is required; an advanced degree is preferred.

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.