JPMorgan Chase Business Analyst - Product Development Tampa in Tampa, Florida

As an Associate, in the Regulatory lead Article VI team, you will be part of a global team of seasoned professionals tasked with ensuring the successful design and execution of high priority efficiency and regulatory efforts within CIB. The group reports up to the Banking Operations Group and is aligned to the business, working closely with the front, middle and back offices on efforts which are cross or multi-product/channel/geography and aligned to a CIB strategy goal. The successful applicant will be part of an international team delivering key aspects of the analysis and implementation phases, initially detailing business requirements, process flows and current/future state diagrams and subsequently the role will lead to the implementation phase.

The role assumes hands-on leadership roles in these high priority initiatives and works closely with senior business, WCOB and GFCC management to set strategic direction, problem solve and drive execution.

Key responsibilities include:

Program Leadership/Management

  • Ability to managing multiple projects simultaneously across a broad range of functions, business and organizational units

  • Working with business, WCOB and GFCC stakeholders to define and drive strategy and execution

  • Identifying and bringing together the right resources, content experts and decision makers to meet goals

  • Reporting progress on program charters, business cases, project plans, team structure, and governance models

Analysis & Problem Solving

  • Conducting clear analysis, logical structuring, and creative problem solving on critical issues

  • Creating and applying appropriate conceptual frameworks to push thinking and expand solution sets

  • Assessing risks and benefits of alternative decisions and approaches

  • Designing processes and tools that yield sustainable improvement and return on investment

  • Proactively identifying and addressing risks and opportunities relating to CIB as a whole or specific projects

  • Assist in determine whether solutions to business requirements currently exist within or outside the business unit, and if not, whether new solutions are feasible

Communication & Relationships

  • Building relationships with internal clients and external stakeholders

  • Communicating recommendations and program status to impacted stakeholders, including senior management

  • Clearly articulating program goals to stakeholders and collaborators

  • Escalating critical issues with a focus on resolution

  • Track project implementation of new functionality including: training sessions, procedures, and communications of tech and non tech releases

§ Minimum three to five years relevant experience working within a large Bank/Financial institution in related Customer Due Diligence/KYC aligned activities

§ Able to work in a matrixed organization with multiple stakeholders. Demonstrated capability to resolve conflicting requirements between stakeholders.

§ BS or BA.

§ Experience in drafting detailed business and functional regulatory related requirements.

§ Demonstrated analytical and problem solving skills.

§ Experience using Microsoft Office Suite.

§ Ability to multitask in a busy and changing work environment.

§ Strong interest in becoming KYC/Customer Due Diligence subject matter expert.


§ Process-oriented, logical thinker able to document and analyze workflows.

§ Experience with Compliance or Risk related programs.

§ Knowledge of KYC and Due Diligence compliance framework.

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.