JPMorgan Chase CIB - Wholesale Client Onboarding - KYC Renewals & Remediation Associate in Tampa, Florida


J.P. Morgan is a premier corporate and investment bank with a full suite of global financial services and capabilities. The world’s most important corporations, governments, financial institutions, pensions, sovereign wealth organizations, states and municipalities entrust us with their business in more than 100 countries. We offer strategic advice, lend money, raise capital, help manage risk, extend liquidity, buy and sell securities and provide many other banking services in markets around the world.

The KYC Operations team is part of the Chief Administrative Office (CAO) within the Corporate and Investment Bank (CIB) division of JPMorgan. Wholesale Client Onboarding (WCOB) has a global footprint with hubs in Asia Pacific, The Americas and EMEA.

The North America WCOB team has teams in New York, Brooklyn, Tampa and Bangalore. The team is focused on completing KYC on new client relationships to the CIB, onboarding incremental business to existing relationships in the CIB, ensuring renewals of KYC records are completed and completing a remediation to the JPMorgan Global AML Standards of all active CIB clients.


Responsibilities include:

  • Perform public and internal research to complete due diligence on client KYC profiles

  • Ensure KYC documentation added to the KYC source systems is accurate and complete

  • Drive key relationships with the business and clients, including acting as Single Point of Contact for KYC

  • Liaise with Sales, Bankers, Relationship Managers and client directly to acquire missing client KYC documentation

  • Act as a KYC and AML subject matter expert

  • Discuss and escalate with Compliance complex issues surrounding client types and structures, financial products and services, and other AML risk-related issues

  • Partner with WCOB stakeholders to identify and drive process improvements, procedural improvements and efficiencies

  • Involved in WCOB, LOB or business driven projects

  • Higher throughput, timeliness and accuracy rates than staff at non Associate level


We are looking for high performing individuals interested in a challenging new opportunity. The opening is available for high performing individuals who have deep experience and understanding in all or most of the following areas:

  • CIB products and services

  • Wholesale banking KYC and an SME understanding of due diligence

  • A specialist understanding of clients and industries

  • Navigation of the sales organization

  • Business cycles and cash flows

  • Business and organization structures


  • Excellent verbal and written communication skills

  • Working in a fast paced dynamic team

  • Ability to deal with high pressure, time sensitive and deal breaking tasks

  • Excellent time management and organizational skills

  • Strong analytical and problem solving skills

  • Experienced and successful assessor of risk

  • Project management skills a plus

  • Minimum 3 years' experience in financial services operations, compliance, or client service preferred

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.