JPMorgan Chase GIAM Project Manager - Business Impact in Tampa, Florida

GIAM Project Manager

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at at .

The Global Identity and Access Management (GIAM) function is part of the Corporate Sector and responsible for working across the firm to reduce exposure to access control related threats and regulatory and audit issues.

Position Summary

Reporting into Program Management, the primary function of the role is to provide comprehensive strategic support to lead the firm-wide effort of assessing the overall impact, productivity and efficiency of the Identity and Access Management Program. The role will involve regular interaction with senior management and across all Technology Lines of Business leads to ensure firm-wide baselining, tracking and reporting of key success metrics and financial status.

Key Responsibilities

  • Partner with Senior management and workstream leadership to develop a baseline approach for measuring and tracking program success by year and over the entire program lifecycle.

  • Working across lines of business and functional teams to manage key metrics and KCIs, including monthly reporting on: Adoption / Migration, Audit, Stability, Change, Issues, breaks, operations

  • Hold regular business review meetings on performance, financials, and demand management

  • Manage monthly activity reporting requirements with central programs and stakeholders

  • Establish and mange key metric reporting structures and workflows across workstreams and our Get-to-Moderate program.

  • Be a trusted business partner to enable technology by managing overall planning, communications and reporting. Strong organization and PowerPoint skills required.


  • 8+ years of relevant industry experience, ideally coupled with strategy, business management and financial experience

  • Must be organized and able to manage multiple timelines across many programs.

  • Must have strong communications ability – written and oral

  • Ideal experience/background in finance, technology, and operations

  • Must be a confident leader -- possessing a strength of personality and intellect to gain the respect of demanding business heads and senior finance management team

  • Must have a collaborative and participative style. Professionalism, sensitivity, discretion and sound decision-making skills allied with the ability to interact at senior executive level are essential.

  • Ability to prioritize, multi task and drive the agenda under pressure

  • Advanced MS Office (ADVANCED PowerPoint and Excel skills required)

  • Advanced knowledge and management of SharePoint, Qlikview, databases

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.