JPMorgan Chase Business Process & Reporting Analyst in Wilmington, Delaware

The Business Analysis and Reporting family includes roles related to data gathering, analysis and reporting. Individuals work directly with data and information, creating meaningful analyses, reports and management presentations in support of client, business unit or function activities and performance. Types of analysis and reporting may include but are not limited to quality review, workflow analysis, process improvement, regular business or client reporting, budget management, financial reporting and/or a variety of other function specific purposes.

As a Business Process & Reporting Analyst your responsibilities will included but are not limited to the following:

  • Evaluate business processes, anticipating requirements, uncovering areas of improvement, and developing and implementing solutions.

  • Review of business processes and ensure consistency in process from Application team to Application team.

  • Implement, update, and maintain procedures.

  • Develop optimization strategies against business processes.

  • Collects and analyzes complex data for reporting and/or performance (trend) analysis

  • Stay current on the latest processes and IT advancements to automate and modernize the way we do business.

  • Conduct meetings and build presentations to share with colleagues and management on ideas and findings.

  • Gather critical information from meetings with various stakeholders and produce useful minutes and/or reports.

  • Provide leadership, training, coaching, and guidance to junior staff.

  • Prioritize initiatives based on business needs and requirements.

  • May prepare and evaluate financial business plans, budget projects, variance review and profit improvement plans.

  • Monitoring deliverables and ensuring timely completion of projects.

  • This role requires a poised, flexible team player who is comfortable multi-tasking in a fast-paced, high-profile environment.

Skills required:

  • A Bachelor’s degree in business, technology, or related field.

  • A minimum of 3-5 years’ experience in business analysis or related field

  • Fundamental analytical and conceptual thinking skills

  • Excellent documentation skills.

  • Experience creating detailed reports and giving presentations

  • Competency in Microsoft Office applications including Word, Excel, PowerPoint and Outlook.

  • Experience using and managing an Intranet and/or SharePoint site.

  • A proven track record of following through on commitments.

  • Strong planning, organizational, and time management skills.

  • Strong time management and project management skills; must be organized and detail-oriented.

Skills Preferred:

  • Minimum of 5-7 years’ experience in business analysis or related field.

  • A MBA in business, technology, or related field.

  • Exceptional analytical and conceptual thinking skills.

  • Advanced SharePoint experience as an Administrator and/or Designer.

  • Advanced Microsoft Excel skills with demonstrated expertise on pivot tables, charts, and look-ups.

  • Advanced experience building and maintaining Dashboards as status reports.

  • Technical writing is a huge plus.

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.