JPMorgan Chase Content Producer Associate in Wilmington, Delaware

Position summary

The Content Production Analyst will report to the Content Production Manager and is responsible for building and publishing content for our corporate websites and campaigns. He/She will manage daily updates through Content Management Systems and HTML to support our stakeholders across the firm.


  • Manage day-to-day efforts to ensure smooth & efficient website updates including production updates, trafficking assets, code changes, and collaborating on new initiatives

  • Build and publish content while following process and meeting timelines

  • Troubleshooting and resolving cross-browser and cross-platform support issues.

  • Collaborating with marketing, digital strategy and designers to ensure design quality and consistency of web pages.

  • Set up, QA and publish all site content

  • Assist with requirements definition, specifications, design, development and timelines for key initiatives

  • Collaborate on project management of key initiatives as needed

  • Collaborate on art direction to produce cross-browser, cross-platform concepts that adhere to best practices and brand standards

  • Develop digital campaigns that meet strategic, business and branding objectives

  • Collaborate with Copywriter, Program Manager, Platform Manager, Creative Services, Marketing, Sales, Developers Legal and Compliance

  • Remain current with the latest digital design trends and tools


  • Undergraduate degree or equivalent work experience required

  • Minimum of 4 years of work experience (creative agency, marketing for premium or luxury experience preferred) that includes web design, HTML and CSS programming experience

  • Experience working with Content Management Systems

  • Experience with modern web frameworks, particularly Bootstrap

  • Solid understanding of responsive design

  • Highly conceptual and proven ability to interpret and adapt existing brands to the digital space

  • Experience in Abode Photoshop, Adobe Illustrator, and Dreamweaver required

  • A core understanding of branding, strategic and marketing considerations

  • A core understanding of industry best practices across digital channels

  • A fundamental understanding of designing for different technologies and platforms

  • Cross-platform OS knowledge – Android / iOS experience preferred

  • Excellent client-facing and presentation skills required

  • Proven ability managing multiple, on-going timelines, as well as daily “rush” asks

  • Flexibility to adapt to design requirement changes

  • Knowledge of optimizing graphics for different platforms

  • Outstanding attention to detail

  • Ability to organize and prioritize workload for the team

  • Strong communication and presentation skills with audiences across all levels

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.