JPMorgan Chase Cyber Resiliency Program Manager in Wilmington, Delaware

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at at .

Cybersecurity & Technology Controls (CTC) consist of cyber security, access management, controls and resiliency teams to help accelerate the adoption of GT Vision and as a function, become a strategic enabler for the businesses we support. CTC proactively helps the firm put in place the capabilities and solutions necessary to become a leading technology company from technology controls, resiliency and security standpoint.

Global Technology Resiliency Management (GTRM) forms part of the Resiliency Function within CTC and it primarily focuses on the ability of JPMorgan Chase and its businesses to continue to provide all products and services in the event of disruption. The disruptions could be minor (e.g. affecting a small segment) or major (e.g. affecting multiple businesses or a geographic area). The mission of GTRM is to recover essential services and technology as a line of Business and in support of our businesses.

The VP, Global Cyber Security & Recovery Program Manager will be responsible for partnering with Cyber Security and Technologists across the Firm to drive the timely and successful execution of the Firm-wide Recovery and Resiliency strategy within the Cyber Security arena.

The ideal candidate must possess strong leadership skills and demonstrated success in managing teams particularly in a matrix fashion, driving multiple complex and large scale projects, and managing business relationships. The individual must be extremely disciplined and organized, yet comfortable in a rapidly changing, dynamic environment. A high energy, fast paced, “roll-up your sleeves” attitude and commitment to success and be results driven are essential. Strong verbal and written communication skills, as well as, experience presenting and influencing senior managers and business stakeholders are a must.

Position Key Responsibilities:

  • Drive the execution of the resiliency strategy for Cyber Security threat scenarios

  • Provide regular, metrics-driven updates to executive management on program status, threats and progress

  • Communicate regular project status updates to the business stakeholders and senior sponsors

  • Drive project steering committees and influence decision making

  • Address project issues with the business and influence timely and successful resolution.

  • Ensure project lifecycle and project roles and responsibilities are understood by the business, proactively managed and enforced

  • Proactively identify and resolve issues that would present a risk to on-time implementation of projects within the portfolio

  • Evaluate project and resourcing costs, develop and present business cases and budget, and influence business and technology sponsorship

  • Ensure full transparency on deliverables, provide weekly status updates including issues and risk items for management attention

  • Assess risks, costs, benefits, and dependencies of alternative decisions and approaches

  • Manage to a financial plan, including ensuring completion of projects on-time and on-budget, forecasting, business case development

  • Partner with cyber testing and simulation teams to develop new testing scenarios and develop action plans based upon results

  • Ensure that recovery playbooks are clearly defined, documented, communicated, adhered to, and audit compliant

  • Define and implement post-mortem / root-cause analysis processes – develop improved testing scenarios based upon analysis.

  • 10 + years of experience in Technology with emphasis in Cyber Security and or Risk, including roles of influence and direct span of control coupled with consistent interactions with Senior Business leadership

  • Strong Program/ Project Management Skills

  • Proven leader with successful track record driving large scale technology projects from inception to implementation

  • Experience in managing project and resourcing financials, and managing to tight budgets

  • Ability to think strategically about how to create business led solutions and ability to communicate effectively to both business and technical audiences

  • Ability to orchestrate and drive complex strategies and solutions

  • Experience with implementation of project management methodologies in a large organization

  • Experience managing and working with geographically distributed and functionally diverse work-groups

  • Proven ability to build strong, cohesive partnerships with the business, operations, technology & other key stakeholders, including external vendor partners, and work effectively in a matrix organization.

  • Strong sense of prioritization and ability to execute against deliverables. Able to take personal accountability for key projects and issue resolution.

  • Superior analytical and problem solving skills

  • Ability to formulate a strategy, approach and delivery plan

  • Strong leadership and communication skills

  • Proven experience in developing and presenting status reporting and metrics to senior level management

  • Prior experience working with external auditors and regulators as Firm representative for cyber security standards

  • Prior experience in managing large Cyber Security and regulatory projects is essential

  • Prior experience in disaster / cyber recovery planning and testing would be advantages

  • Knowledge of process engineering, project management, ITIL, CoBIT etc.

  • Bachelor's degree in Computer Science, or a related field

  • PMP, CISSP, CISM, CISA a preferred

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.